Internet consumers have every right to be concerned about posting potentially sensitive documents and credit card information. At Exceptional English, your privacy and online security are our top priority. For this reason, we use some of the best technology that the Internet has to offer so as to protect our customers.
- Credit Card Transactions:
All credit cards presented to Stripe are securely directed to the financial institution that issued the credit card, no matter where in the world. You, the customer, are notified whether your credit card has been approved or declined within 15 to 30 seconds, depending on your Internet connection. At NO TIME does Exceptional English ever see your credit card number, nor is it kept on any computer connected to the Internet.
- Document Submission:
We use 128-bit encryption* and Secure Sockets Layer (SSL) technology so that all documents submitted to Exceptional English via our website are sent as encrypted files known only to the sender and the recipient.
* Please note: Some countries have software restrictions that allow only 40-bit encryption. This reduction in security is beyond the control of Exceptional English.
Our Security/Privacy Features:
- Unlike many other commercial websites, we do not collect unnecessary personal information from our customers. We ask only for the information that is required to complete your order. In this way, you can feel safe that we are not collecting and selling your personal information to other companies.
- We require that all employees and freelance editors sign a confidentiality agreement before they are given access to customer information.